Kaspersky is one of the best and world widest used antivirus program consists with different features and tools which helps in protecting the devices from viruses. It provides nonstop protection from damaging the system running on different OS like Windows, Mac and Android. The users facing problem with Kaspersky antivirus not detecting virus they may need to contact with Kaspersky Support team for quick online assistance.
The technical support is offered for the issues like Download & Install, PC Optimization, Troubleshoot error, Product Key issue, Setup problem, Reinstall – Uninstall Error, Renewal concern, Virus Removal problem, and Kaspersky antivirus not detecting virus or online backup problem. A experienced and certified team members are involved here to fix any sort of issues.
The technicians involved with Kaspersky Technical Support Number are the world’s best professionals who are certified in tech support. The Problems are fixed here in the appropriate manner by using the remote technology without visiting the customer’s door. The technicians solve the error as Kaspersky not detecting shortcut virus at very economical rate.
So, just scroll down and check the steps illuminated below in the given format. With the help of the given steps the users can manually solve the Kaspersky not removing virus problem.
Instructions to fix the Kaspersky not removing the virus’s problem:
Step 1: Users can use the in-built “Rescue Disk” in Kaspersky Lab products. It is of the following versions like:
- Kaspersky Internet Security 2014 / 2013 / 2012
- Kaspersky Anti-Virus 2014 / 2013 / 2012
- Kaspersky PURE 3.0 / 2.0
Note: If users are not using any of the above Kaspersky Lab products then need to choose a Kaspersky Rescue Disk 10.
Step 2: After this, the next step is to connect hard drive of the infected computer to some other computer and then need to scan it
Step 3: Open the Safe Mode and then find and remove the infected parts.
Step 4: Use the “Kaspersky Lab” utilities or “Kaspersky Virus Removal Tool 2015” to scan.
Step 5: Find the suspect file and then create a request to Virus Lab and send the file for analysis.
If users looking for reliable tech support for the Kaspersky Antivirus issue then they can dial the Kaspersky internet security number where the problems are fixed via online mode at just a single click because it is a toll free number which is available 24 hours all over the year and it also runs without any stoppage.